Kanak Ratna Woven Sack Pvt. Ltd.

(Effective Date: 30^th September 2025) 

Kanak Ratna Woven Sack Pvt Ltd (the “Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our business partners and website visitors (the “Data Principal” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your digital personal data when you visit our website, kanakratnawovensack.com. 

This policy is framed in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the principles of the Digital Personal Data Protection (DPDP) Act, 2023. 

1. Data Collected and Purpose Limitation 

We collect both Active (directly provided by you) and Passive (automatically collected) data. All collections are necessary for defined commercial purposes. 

Category of Data	Specific Data Points Collected	Purpose of Collection (Lawful Use)
Active Voluntary Data	Full Name, Email Address, Phone Number, Selected Service (e.g., PP Woven Sack), and Message content.	Primary Purpose: To respond to your specific business enquiry, process your request for service, and initiate a commercial relationship.
Passive Usage Data	IP Address, Device Type, Browser Type, Pages Visited, Time Spent on Page, and Analytics Identifiers (Cookies).	To improve website functionality, measure B2B interest, diagnose server issues, and maintain security.

We do not collect Sensitive Personal Data or Information (SPDI) such as financial information or passwords through this website. 

2. Data Retention and Cross-Border Transfers 

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law. For export enquiries, your contact details may be processed by our teams outside India solely for fulfilling your request.  

We ensure that such transfers comply with applicable data protection standards. 

3. Consent and Data Principal Rights 

We process your personal data only with your explicit and informed consent, obtained through clear affirmative action (e.g., submitting the contact form). 

• Right to Withdrawal: You have the right to withdraw your consent for us to use your contact information at any time. 

• Data Accuracy: You have the right to request the correction or updation of any inaccurate data we hold about you. 

• Right to Erasure: You may request the erasure of your personal data when it is no longer necessary for the purposes for which it was collected. 

4. Data Disclosure and Security 

We do not sell, trade, or rent your personal data. Disclosure occurs only for the following reasons: 

• Internal Business Operations: To our internal teams (e.g., Export/Domestic Sales) who require the information to respond to your request. 

• Legal Compliance: When strictly required by law, court order, or government authority (including the Data Protection Board of India). 

We implement reasonable security practices to protect the personal data under our control from unauthorised access or loss. We use firewalls, access control, and encryption where appropriate to protect your personal data. 

5. Children’s Data 

Our services are intended for business entities and individuals above the age of 18.  

We do not knowingly collect or process personal data from minors. 

6. Grievance Redressal Mechanism 

In compliance with the Information Technology Act, 2000 and the principles of the DPDP Act, 2023, you may direct all questions or concerns about this Privacy Policy or the processing of your data to our designated contact point using the following channels: 

Detail	Information
Grievance Officer/Contact	The designated authority overseeing data compliance is the Director’s Office.
Postal Address	Plot 270, Near Water Works, Vadoli Circle, Village-Vadoli, Olpad to Kim Highway, Surat-394110, Gujarat (India).
Email for Correspondence	info@kanakratnawovensack.com (For Domestic Enquiries) OR export@kanakratnawovensack.com (For Export Enquiries)
Primary Contact Number	Directors Office: (+91) 851-100-8000 (Please specify “Privacy Policy Query”)
Redressal Commitment	We will acknowledge your grievance promptly and endeavour to address and resolve your concerns within the period prescribed by applicable law.